Privacy Policy

Introduction

Aetheria Academy, located in Seattle, Washington, is committed to protecting the privacy of our students, instructors, staff, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing our website, using our services, or enrolling in our courses, you consent to the practices described in this policy. This policy is effective as of October 26, 2023.

Information We Collect

We collect various types of information, including:

• Personal Information: This includes your name, address, email address, phone number, date of birth, and other contact details. We collect this information when you register for courses, subscribe to our newsletter, or contact us through our website.
• Payment Information: When you make payments for courses or services, we collect payment information such as credit card details or bank account information. This information is processed through secure payment gateways and is not stored on our servers.
• Educational Information: We collect information related to your educational background, such as previous schools attended, degrees earned, and transcripts. This information helps us tailor our courses to your skill level and provide appropriate guidance.
• Technical Information: We collect technical information such as your IP address, browser type, operating system, device information, and browsing behavior on our website. This information helps us improve our website's functionality and user experience.
• Communications: We retain copies of your communications with us, including emails, chat logs, and phone calls. This helps us provide better customer support and resolve any issues you may encounter.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing behavior on our website. This information helps us personalize your experience, analyze website traffic, and target our advertising efforts. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information for various purposes, including:

• Providing Services: We use your information to enroll you in courses, provide you with course materials, and track your progress.
• Communication: We use your information to communicate with you about course updates, promotions, and other relevant information.
• Personalization: We use your information to personalize your experience on our website and tailor our courses to your individual needs.
• Improvement: We use your information to improve our website, courses, and services.
• Marketing: With your consent, we may use your information to send you marketing emails about our courses and promotions. You can opt out of receiving marketing emails at any time.
• Legal Compliance: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

Disclosure of Your Information

We may disclose your information to:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, email marketing, website hosting, and other services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Instructors: We may share your information with instructors to facilitate course instruction and grading.
• Affiliates: We may share your information with our affiliates for marketing and other purposes.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite our best efforts, no security system is impenetrable. We cannot guarantee the security of your information. In the event of a data breach, we will notify you as required by law.

Your Rights

You have the following rights with respect to your information:

• Access: You have the right to access the information we hold about you.
• Correction: You have the right to correct any inaccuracies in your information.
• Deletion: You have the right to request that we delete your information.
• Objection: You have the right to object to our processing of your information.
• Restriction: You have the right to restrict our processing of your information.
• Portability: You have the right to receive your information in a portable format.

To exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website or services after the changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Aetheria Academy
Privacy Officer
500 Aetheria Way
Seattle, WA 98104
Email: [email protected]
Phone: +1 8381927610

Data Retention Policy

Aetheria Academy retains personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period is determined based on the type of data, the purpose of processing, and applicable legal and regulatory requirements.

Specifically:

• Student Records: Student records, including transcripts and enrollment information, are retained indefinitely to facilitate verification of attendance and academic achievements.
• Financial Records: Financial records are retained for seven years to comply with tax regulations.
• Marketing Data: Marketing data, such as email addresses of subscribers, is retained until the subscriber unsubscribes.
• Website Usage Data: Website usage data, collected through cookies and tracking technologies, is retained for two years to analyze website traffic and improve user experience.

When personal data is no longer needed, it is securely deleted or anonymized in accordance with our data disposal procedures.

International Data Transfers

Aetheria Academy may transfer personal data to countries outside the European Economic Area (EEA). These countries may not have the same data protection laws as the EEA. When we transfer personal data outside the EEA, we will ensure that appropriate safeguards are in place to protect your information, such as the use of Standard Contractual Clauses approved by the European Commission.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for which we use the information, and the categories of third parties with whom we share the information.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. Aetheria Academy does not sell your personal information.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at [email protected]. We will respond to your request within the timeframe required by law.

Data Protection Officer

Aetheria Academy has appointed a Data Protection Officer (DPO) to oversee our data protection practices. The DPO is responsible for monitoring our compliance with data protection laws and regulations, providing guidance on data protection issues, and serving as a point of contact for individuals who have questions or concerns about our data protection practices.

You can contact our DPO at [email protected].